PTC is currently experiencing systems issues on its infrastructure and Customer Support systems. During this time there will be no access to www.ptc.com. We apologize for any inconvenience.

Platinum Enterprise support level customers may still contact PTC Technical Support at the normal Worldwide Technical Support telephone numbers listed below. Please note that Support Engineers will have limited access to support tools during the maintenance work.

North and South America

Technical Support Phone - Toll Free
United States and Canada 800-477-6435
Brazil 0800-891-0978

Europe and Africa

Technical Support Phone - Toll Free
Europe and Africa +800-PTC-4-HELP
(00-800-78-24-43-57)

Asia and Pacific Rim

Technical Support Phone - Toll Free
Australia 1-800-553-565
China 10800-650-8185 (International Toll Free)
800-810-0699 (Domestic Toll Free)
Hong Kong +800 933309
India 1 800 233-4599
Indonesia 001-803-65-7250
Japan 0120-20-9023
Malaysia 1-800-80-1026
New Zealand 0800-44-4376
Philippines 1800-1651-0637
Singapore 1800-830-9901
South Korea 00798-65-1-7078 (International Toll Free)
080-3469-001 (Domestic Toll Free)
Taiwan 00801-65-1256 (International Toll Free)
0800-013069 (Domestic Toll Free)
Thailand 001-800-65-6213