PTC is currently experiencing systems issues on its infrastructure and Customer Support systems. During this time there will be no access to www.ptc.com. We apologize for any inconvenience.
Platinum Enterprise support level customers may still contact PTC Technical Support at the normal Worldwide Technical Support telephone numbers listed below. Please note that Support Engineers will have limited access to support tools during the maintenance work.
| Technical Support | Phone - Toll Free |
| United States and Canada | 800-477-6435 |
| Brazil | 0800-891-0978 |
| Technical Support | Phone - Toll Free |
| Europe and Africa | +800-PTC-4-HELP
(00-800-78-24-43-57) |
| Technical Support | Phone - Toll Free |
| Australia | 1-800-553-565 |
| China | 10800-650-8185 (International Toll Free)
800-810-0699 (Domestic Toll Free) |
| Hong Kong | +800 933309 |
| India | 1 800 233-4599 |
| Indonesia | 001-803-65-7250 |
| Japan | 0120-20-9023 |
| Malaysia | 1-800-80-1026 |
| New Zealand | 0800-44-4376 |
| Philippines | 1800-1651-0637 |
| Singapore | 1800-830-9901 |
| South Korea | 00798-65-1-7078 (International Toll Free)
080-3469-001 (Domestic Toll Free) |
| Taiwan | 00801-65-1256 (International Toll Free)
0800-013069 (Domestic Toll Free) |
| Thailand | 001-800-65-6213 |