PTC is currently making improvements to Support.PTC.com and Customer Support.
We apologize for any inconvenience.
PTC is currently performing maintenance work on its infrastructure and Customer Support systems. During this time there will be no access to https://support.ptc.com. We apologize for any inconvenience.
Gold Plus and Platinum support level customers may still contact PTC Technical Support at the normal Worldwide Technical Support telephone numbers listed below to obtain assistance during this maintenance window.
North and South America
| Technical Support | Phone - Toll Free |
| United States and Canada | 800-477-6435 |
| Brazil | 0800-891-0978 |
Europe and Africa
| Technical Support | Phone - Toll Free |
| Europe and Africa |
+800-PTC-4-HELP (00-800-78-24-43-57) |
Asia and Pacific Rim
| Technical Support | Phone - Toll Free |
| Australia | 1-800-553-565 |
| China |
10800-650-8185 (International Toll Free) 800-810-0699 (Domestic Toll Free) |
| Hong Kong | 800-905330 |
| India | 1 800 233-4599 |
| Indonesia | 001-803-65-7250 |
| Japan | 0120-20-9023 |
| Malaysia | 1-800-80-1026 |
| New Zealand | 0800-44-4376 |
| Philippines | 1800-1651-0637 |
| Singapore | 1800-830-9901 |
| South Korea |
00798-65-1-7078 (International Toll Free) 080-3469-001 (Domestic Toll Free) |
| Taiwan |
00801-65-1256 (International Toll Free) 0800-013069 (Domestic Toll Free) |
| Thailand | 001-800-65-6213 |